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The Care Journey: Safe Systems, Pathways and Transitions in Care Homes

Thu, 26 Sep 2024

Virtual, Online

This course will explore the Single Assessment Framework – quality statement for the SAFE key question – Safe Systems, Pathways and Transitions. We will look at the key elements of a safe system and how care services can clearly evidence compliance. We will also look a the main areas of non-compliance which are identified in CQC inspection reports.

The failings of the “care pathway” were highlighted in the CQC thematic review in 2014 entitled “Cracks in the pathway”, this found that “assessments were not comprehensive in identifying all of a person’s care needs.” and that “that the variation in how care is assessed, planned, delivered and monitored by hospitals and care homes puts people at risk of experiencing poor care.”, Yet still 10 years later these cracks still exist. There are many examples of care services failing to robustly assess peoples needs, failing to use the assessing tools correctly, poor quality care plans, not involving people in the process and many more. These not only result in ratings of requires improvement and inadequate but more importantly the result in social care staff not having the correct information to meet peoples needs and preferences. This is a breach of Regulation 9 – Person centred care, Regulation 12- Safe care and treatment and Regulation 17 – Governance.

This masterclass has been designed to address these issues to give care providers the underpinning knowledge to provide assurance to people who use and work in their services and the CQC that their systems, pathways and transitions are safe.

This masterclass will enable you to:

  • Understand the safe, systems, pathways and transitions quality statement

  • Explore the background to the quality statement

  • Review the key areas of non-compliance

  • Explore the key components of a safe system

  • Identify what “good” evidence is

  • Demonstrate to the people who use and work in your service that your systems, pathways and transitions are safe.

Facilitated by:

Mr Tim Dallinger

Ex-care Provider, Trainer, Consultant, Conference Speaker, Author
Social Care Consultants Ltd

In-house Training

This course can be held at your organisation for up 25 delegates, we can tailor the content to suit your organisation and CPD needs of your staff. Led by experienced and highly rated trainers, in-house training works out cost-effective for groups and saves travel time.

Contact katym@hc-uk.org.uk with your requirements for further information and a quote.

In-house Training

Fee Options

Virtual Training



(Prices in brackets include VAT)


Additional delegate discount:

A discount of 15% will be applied to fees for any extra delegates.

Online discount:

A discount of 10% will be applied if you pay using the website.

Also of Interest

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