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Effective Leadership and Management in Care Homes

Tue, 28 May 2024

Virtual, Online

The Care Quality Commission and Local Authority Quality Monitoring Teams place expectations on managers, team leads and senior staff members to demonstrate compliance to regulations and legal frameworks. The return to inspections by the commission and local authority teams have seen a trend in many services being rated as inadequate or poor in the well led key question and authority standards. There have been many recent challenges for managers to ensure services a reaching their key performance indicator targets whilst supporting their teams and, performance managing staff.

This masterclass will support all levels of management to understand how to Effectively lead and manage teams using different management and leadership styles and understand the differences between them.

The day will help you to identify the difference between leading and managing teams. Identify characteristics around effective team working and gives delegates the tools to manage challenges around conflict, communication, and team cultures. Learning will enable delegates to adapt approaches and styles to demonstrate a well led organisation and, inspire teams to work with managers with a proactive culture visible across systems and processes in the service.


  • Understand the difference between leadership and management.

  • Develop an understanding of different leadership and management styles characteristics.

  • What does an effective team look like and how to support staff to work as a team.

  • Understand models around Mentoring and Coaching teams.

  • How to instigate culture change in your service.

  • Inspire and motivate your teams supporting good outcomes for customers/clients.

  • What does effective communication look like in services.

  • Develop resilience in managers and teams.


Nominated Individuals, Registered Managers, Seniors, Team Leaders, Line managers.

Facilitated by:

Tracey McGee

Healthcare & Social Care Advisor / Consultant
Quality Care Consultant Services Ltd

In-house Training

This course can be held at your organisation for up 25 delegates, we can tailor the content to suit your organisation and CPD needs of your staff. Led by experienced and highly rated trainers, in-house training works out cost-effective for groups and saves travel time.

Contact katym@hc-uk.org.uk with your requirements for further information and a quote.

In-house Training

Fee Options

Virtual NHS, Schools, Care and Public Sector



(Prices in brackets include VAT)


Additional delegate discount:

A discount of 15% will be applied to fees for any extra delegates.

Online discount:

A discount of 10% will be applied if you pay using the website.

Also of Interest

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