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Responding to Subject Access Requests for Health & Social Care

Training dates throughout the year:

Tuesday 5 Oct 2021
Monday 22 Nov 2021

Find out more about virtual attendance

This practical workshop, facilitated by Barry Moult, a former Head of Information Governance for an NHS Trust, will look at managing Subject Access Requests and what you need to consider to comply with legislation and upholding individuals rights to access personal and sensitive information held about them. This will enable delegates to look at case studies and have the confidence to respond to requests.

In 2018 both the General Data Protection Regulation and a new Data Protection Act were introduced in the UK, requiring health and social care bodies, by the nature of their work, to respond to Subject Access requests.  There is, to a certain extent, relatively clear guidance in the legislation as to what this requires organisations to do. This course, however, facilitated by an experienced Information Governance & Health Records Manager, undertakes to highlight how to practically implement the requirements, introducing a practical approach to Subject Access Requests.

Within Health and Social Care (inc. third sector); Data Protection Officers, Deputy Data Protection Officers, Information Governance Professionals and Line Managers of any of the above should attend this masterclass.

Key Learning Objectives include understanding:

  • Background and Legal Basis
  • Definitions
  • Working with others in the organisation: Information Asset Owners, Health Records Manager, Data Protection Officer, Caldicott Guardian, Senior Information Risk Owner
  • How to Manager a Subject Access Request: Identifying a valid request, Excessive & Unfounded request, Locating the information requested, Collating, Redacting & Disclosure, Exemptions 
  • Requests from 3rd Parties: Solicitors, Insurance Companies, Police, Others, Requests from Staff
  • Complaints
  • Complex requests - Case studies
  • Information Commissioners Office - Audits and Enforcement

Facilitated by:

Barry Moult

IG Consultant BJM IG Privacy Ltd, Former NHS Trust Head of Information Governance, and Winner of the ICO’s Practitioner Award for Excellence in Data Protection 2020

Virtual Attendance

Our online virtual events include a combination of live webcam presentations, training materials, video sessions and interactive exercises and discussion.

All you need is a quiet space, a good internet connection and PC or laptop with camera and microphone to allow you to see, hear and speak to the facilitator and other delegates. We will provide full instructions for accessing the platform along with login details. 

For the full benefits and all our virtual training titles click here

Virtual Training

In-house Training

This course can be held at your organisation for up 25 delegates, we can tailor the content to suit your organisation and CPD needs of your staff. Led by experienced and highly rated trainers, in-house training works out cost-effective for groups and saves travel time.

Contact katym@hc-uk.org.uk with your requirements for further information and a quote.

In-house Training

Fee Options

Virtual Training



(Prices in brackets include VAT)


Additional delegate discount:

A discount of 15% will be applied to fees for any extra delegates.

Online discount:

A discount of 10% will be applied if you pay using the website.

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